Service satisfaction questionnaire

How satisfied are you with the ADMINISTRATIVE ACCEPTANCE AND TICKET PAYMENT SERVICE:
Waiting times at the counter
Courtesy of operators
Clarity of information provided by secretaries
How satisfied are you with the ACCESSIBILITY, CONFORT, and CLEANLINESS OF THE ENVIRONMENTS:
Accessibility to the facility
Comfort of the waiting room
Cleaning of environments
How satisfied are you with the RESPECT OF THE SCHEDULED HOURS:
Waiting time between check-in and pick-up
How satisfied are you with the ATTENTION RECEIVED FROM THE STAFF:
Courtesy of the staff
Willingness to provide clarification by staff
How satisfied are you with the CLARITY AND COMPLETENESS OF THE INFORMATION AND EXPLANATIONS RECEIVED
Availability of a manager to provide clarification
Clarity and completeness of information received from managers
How satisfied are you with the ATTENTION RECEIVED FROM HEALTHCARE STAFF.
Carefulness in the execution of the blood test by health care staff
Courtesy of doctors/nurses who are taking samples
Availability of a health officer to provide clarification
How satisfied are you with the RESPECT FOR PERSONAL CONFIDENTIALITY:
Respect for confidentiality

Information of the services performed, the ability to fill out a form for quick access to admission, and the ability to download one's reports via special password given at the time of admission are available on this website
Have you ever viewed our WEBSITE?
Have you ever taken advantage of the form for facilitated access to acceptance?
If you used the form for facilitated access to the acceptance how satisfied are you with the service provided?
Have you ever downloaded your reports through our website, with special password given to you at the time of admission?
If you have downloaded your reports through the site, how satisfied are you with the service provided?

Your experience
If you have already had examinations at this facility, do you find the service to be
Remarks and suggestions